FAQs

Do You Ship Internationally?

We ship worldwide to ensure that every customer will enjoy his or her shopping experience with us. Please see the country list we ship to here.

What are the shipping costs for my order?

Please find all info on shipping.

I placed an order but didn’t receive a confirmation mail.

Order confirmation emails can take a while, but should be with you within 1 hour after your purchase. Don't forget to check your Spam Folder. If you have entered a wrong email address while checking out, please contact us at info@fargone.cc with your Order No. or Name in the title.

I am unhappy with my purchase and would like to return it.

Please visit our returns section for all info.

How do I contact the customer service if I have questions?

If you have any question regarding our products or your purchase, send us an email (info@fargone.cc) or fill out a contact form.

I have added an item to my cart but now it is sold out.

There might be a high demand on certain items so these can be sold very quick. If the stock is low and another customer checked out and paid before you did then it is what it is.

How do I track my package?

Once your package is shipped out, you will receive an email with tracking link from us. The shipping status may not be updated for several days before the package arrived in your country before the completion of customs clearance.